Anthropic runs it as a user-triggered fetcher, which means it fetches one page at the moment a person asks an assistant to open it. There is no index and no schedule: somebody has pasted your link or asked for your site by name, and is waiting for the answer while the request happens.
What blocking it costs you: Claude cannot open your page when a user pastes the link. A link somebody pasted into an assistant fails while they are watching. They asked for your page by name and got an error.
The user agent, and the token a rule matches on
These are two different strings and confusing them is why a rule that looks right does nothing.
A robots.txt rule matches on the product token, case-insensitively, and
ignores the rest of the user-agent header entirely.
robots.txt token
Claude-User
Operator
Anthropic
Category
User-triggered
Full user agent
Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Claude-User/1.0; +Claude-User@anthropic.com)
Allowing Claude-User
Paste this into robots.txt at the root of your domain.
An empty Disallow: and Allow: / mean the same thing to a crawler. What does
not mean the same thing is having no rule at all: absence is permission by default, but it is
permission nobody wrote down, and it survives only until somebody adds a blanket
User-agent: * block without thinking about this crawler.
Blocking Claude-User
User-agent: Claude-User
Disallow: /
Before you paste that: claude cannot open your page when a user pastes the link. That is the cost, and it is paid silently — no error appears in your logs, no report tells you, and the traffic you lose was traffic you never saw arrive.
How the web actually treats Claude-User
Measured on 2026-09-06, by reading the robots.txt of
292 public websites and resolving each one against this crawler specifically.
Verdict
Sites
Share
Blocked
27
9%
Explicitly allowed
211
72%
No rule either way
54
18%
No site is named, here or anywhere else on this domain. The count is the useful part; a league table of
businesses that never asked to be measured is not.
The row worth reading twice is the last one. 54 of 292 sites have written no rule about
Claude-User at all, which means their position on it is an accident rather than a decision — whatever
their User-agent: * block happens to say.
What Claude-User is not
Anthropic runs 3 other crawlers with
different jobs, and this is where the expensive mistake happens.
Somebody means “do not train on my content”, writes one rule against the operator’s name as they
remember it, and blocks the crawler that would have sent them a customer instead.
Collects content for model training. Blocking it is a legitimate business choice with no traffic cost.
Rules are matched per token. Blocking one of these says nothing about the others, which is the point:
you can refuse training and keep every crawler that puts your link in front of a person.
Checking what your site does right now
Reading your own robots.txt is not the same as knowing what a crawler concludes from it.
Precedence between a User-agent: * group and a named one, the longest-match rule between
overlapping paths, and a token you spelled slightly wrong all produce a file that looks correct and
behaves otherwise.
npx axray-cli your-site.com
The scan resolves your file against all 54 crawlers on this list individually and reports
which ones are allowed, blocked, or covered by nothing. It is free, needs no account, and installs nothing.
Questions people ask about Claude-User
What is Claude-User?
Claude-User is a user-triggered fetcher operated by Anthropic: it fetches one page at the moment a person asks an assistant to open it. There is no index and no schedule: somebody has pasted your link or asked for your site by name, and is waiting for the answer while the request happens.
Should I block Claude-User in robots.txt?
Only if you are willing to pay what it costs. Claude cannot open your page when a user pastes the link. A link somebody pasted into an assistant fails while they are watching. They asked for your page by name and got an error.
What is the Claude-User user agent string?
Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Claude-User/1.0; +Claude-User@anthropic.com) — and the robots.txt product token, which is what a rule actually matches on, is Claude-User.
How do I check whether my site is blocking Claude-User right now?
Scan your site with AXRAY. It resolves your robots.txt against 54 named AI crawlers individually rather than reporting one verdict for all of them, so it will tell you whether this specific crawler is allowed, blocked, or covered by no rule at all. It is free and needs no account.